Frequently Asked Questions About Privacy Policy
We collect your full name, date of birth, email address, phone number and payment method details. These are required to verify your identity and process deposits via DANA, OVO, GoPay or QRIS. We also record your gameplay activity and account login history for security and audit purposes.
Transaction records and withdrawal history are retained where local law requires, typically for 7 years. Personal identifiers such as your name and email are deleted within 90 days of account closure. You can request a faster deletion by contacting support; we'll honour it where legally possible.
No. We never sell your data to third parties for marketing. We share transaction data only with payment processors like DANA, OVO, GoPay and QRIS to complete your deposits and withdrawals, and with legal authorities when required by court order or local law.
Yes. Submit a data-access request through live chat or email support. We'll compile your personal details, account history and transaction log into a secure file and send you a download link within 7 working days at no cost.
Change your password immediately via the login page. If you suspect unauthorised access, contact our live chat team right away; we can freeze your account, review recent transactions and help you regain control. Your funds stay protected under our account-verification protocols.
Your DANA, OVO, GoPay or QRIS credentials are processed directly by those payment institutions on their secure servers. We never store your PIN, password or full payment details. We receive only a transaction confirmation token, so your financial data stays with the payment provider.
Cookies help us remember your login and lobby preferences. Essential cookies are required for account security. You can disable non-essential cookies in your browser settings anytime, though this may affect lobby load speed or language persistence across sessions.
